'உங்கள் தொகுதியில் முதலமைச்சர்’ திட்டத்தில் பெறப்பட்ட 4 லட்சம் மனுக்களில் 2.7 லட்சம் மனுக்கள் பதிவேற்றப்பட்டு அவை மீது விரைவாக நடவடிக்கைகள்...

Fulfilling his foundational electoral commitment to resolve citizen grievances within one hundred days of assuming office, Chief Minister M.K. Stalin conducted an extensive inspection at the Tamil Nadu e-Governance Agency headquarters. Stalin reviewed the operational progress of the flagship Ungal Thoguthiyil Mudhalamaicher grievance redressal scheme. Officials reported that out of four lakh public petitions received during his statewide campaign outreach, 2.7 lakh petitions had already been digitized, uploaded to the dedicated portal, and forwarded to relevant district departments for accelerated resolution.

Demonstrating direct administrative accountability, the Chief Minister personally telephoned several petition applicants from various districts, inquiring about the status of their requests and assessing whether departmental officers addressed their issues satisfactorily. Stalin instructed administrative personnel to process every remaining petition with utmost urgency, empathy, and institutional diligence. He reiterated that resolving public hardships, securing social welfare entitlements, and cutting bureaucratic delays form the cornerstone of his people-centric governance philosophy.

Stalin hands-on supervision of the grievance redressal initiative demonstrated responsive administrative leadership. By interacting directly with citizens and ensuring transparent digital tracking of petitions, his governance restored public faith in state institutions and established an efficient grievance resolution mechanism.