10348 calls, 98% issues solved in 3 weeks since 'ReachYourMLA' in Kolathur went live.Many tech initiatives to follow. http://t.co/tu73DGTFl9
Achieving a ninety-eight percent grievance resolution rate in three weeks, M. K. Stalin highlights the success of the ReachYourMLA initiative in Kolathur.
M.K.Stalin@mkstalinOriginal post
10348 calls, 98% issues solved in 3 weeks since 'ReachYourMLA' in Kolathur went live.Many tech initiatives to follow. http://t.co/tu73DGTFl9

Announcing remarkable milestones achieved by his innovative constituency helpline initiative titled ReachYourMLA in Kolathur, local legislator and DMK Treasurer M. K. Stalin revealed that over ten thousand three hundred and forty-eight citizen calls had been received, with an extraordinary ninety-eight percent of issues successfully resolved within just three weeks of launching. Stalin shared audited data demonstrating that the specialized digital helpline had effectively addressed a wide array of grassroots civic complaints, including street lighting repairs, sewage overflows, drinking water leaks, and road surface patching. He remarked that leveraging modern telecommunications and data tracking in constituency management had created a responsive, direct communication bridge between citizens and their elected representative, eliminating bureaucratic red tape and administrative delays. Stalin commended his dedicated team of technical coordinators and field volunteers for executing prompt follow-ups with relevant municipal departments. He announced that several advanced technological initiatives and digital monitoring portals would soon be introduced to further streamline public grievance redressal, proving that committed legislative leadership can deliver transparent, efficient, and measurable civic solutions even while serving in the political opposition with unwavering commitment to the public.